Ways to Build a Resilient Team: Learn about how to create a future-proof company.
What is a crucial element to strengthening your team during a global pandemic? Resilience.
Apple CEO Tim Cook noted that resilience was responsible for the company’s success despite insurmountable challenges.
He says, “I think if I had to describe our performance this quarter in a single word, it’s resilient.”
In the last year, many organisations faced changes that shook their foundation. This highlighted weaknesses and left leaders wondering how they could build resilience.
Through our experience coaching business owners, we’ve identified four characteristics of resilient teams. We’ve also included ways leaders can instill resilience within their organisations.
1. Psychological Safety
Psychological safety is the belief that you won’t be chastised for making a mistake. This affects a team’s agility because it helps foster positive emotion. When team members feel safe, they solve complex issues and cultivate cooperative relationships.
One way leaders can increase psychological safety in their teams is by having empathy. Essentially, empathy helps elicit trust and promote positive behaviours.
Resilient teams have a shared purpose. The goal is to show the team that their contributions to the organisation’s goal are valued.
Leaders can enhance team cohesion by providing role clarity and emphasizing the organisation’s objectives.
Resilient teams ask for help and are not hesitant to admit when a problem arises. They rely on the group when facing challenges and work to find solutions.
To increase humility, leaders can regularly demonstrate that they welcome an open dialogue by asking questions. Doing this identifies underlying issues.
Strong teams work together to rebound from setbacks. They spend energy solving problems despite exogenous conditions.
Leaders can encourage resourcefulness in teams by accessing their strengths and weaknesses. Additionally, leaders can help build on the team’s strengths by providing extra training.
Building a resilient team provides a protective factor for organisations. Teams with a strong work culture are better equipped to handle any obstacle during the pandemic and beyond.